Professional English • Puerto Rico

English Development Built Around the Way People Actually Talk and Work.

Customized instruction that helps professionals communicate with greater clarity, confidence, and command—in meetings, presentations, writing, leadership, and everyday business.

We move beyond traditional language classes.

From employee training to employee development—and ultimately, organizational English-language capability.

The Cross Colors approach

Language learning connected to real professional demands.

Every program begins with the people, responsibilities, and communication environment of the organization. We identify current competency, define practical goals, and design instruction around the moments where English matters most.

Participants do more than study English. They practice the language of their work—so development is immediately relevant and progress can be seen in performance.

01Assess

Establish competency and communication needs.

02Design

Build a program around roles and objectives.

03Practice

Use workplace scenarios and live application.

04Develop

Measure progress and plan the next level.

Programs

Flexible by design. Specific by purpose.

Organizations can use one format or combine them into a blended development model.

01

Individualized Development

One-to-one instruction for professionals who need focused attention, accelerated progress, or development tied to a specific role.

  • Personalized competency plan
  • Private coaching and feedback
  • Role-specific communication practice
03

Leadership Communication

Advanced development for managers and leaders who represent ideas, guide teams, and communicate across functions or markets.

  • Presentations and meetings
  • Negotiation and influence
  • Executive writing and delivery

A clear path forward

Development at every level.

Participants enter at the level that reflects their current ability and advance through a structured continuum.

  1. 01
    Building the Foundation

    Begin communicating through greetings, introductions, and simple everyday exchanges. Develop clear use of essential verbs—including be, have, and do—and correct pronoun forms to describe yourself, ask basic questions, and express immediate needs.

  2. 02
    Everyday Communication

    Build confidence discussing routines, past experiences, and future plans. Strengthen verb usage, question formation, and prepositions for time, place, and movement while introducing common phrasal verbs used in everyday conversations.

  3. 03
    Expanding Expression

    Move into longer conversations about experiences, preferences, possibilities, and decisions. Use conditional statements and questions, infinitives and gerunds, and introductory perfect tenses to explain what you mean with greater clarity and flexibility.

  4. 04
    Confident, Flexible Communication

    Handle detailed discussions, explain outcomes, and explore hypothetical situations. Strengthen perfect tenses and conditional expressions, shift between active and passive constructions to emphasize actions or results, and use idiomatic expressions and phrasal verbs naturally.

  5. 05
    Advanced Communication

    Communicate complex ideas with precision, nuance, and confidence in professional and social settings. Integrate advanced language fundamentals—from perfect tenses and conditionals to prepositions, infinitives, and gerunds—while choosing idioms, phrasal verbs, and active or passive phrasing to suit your audience and purpose.

Proven in the workplace

More than 1,000 people trained across cultures, professions, and borders.

For more than 13 years, Cross Colors Language Institute has trained over 1,000 individuals through partnerships with organizations in Puerto Rico and beyond, as well as through private instruction. Oriental Bank is one valued long-term partner among the many organizations we have served.

While most of our learners have been Puerto Rican, our classrooms have also welcomed professionals and adults from Colombia, Mexico, Honduras, Venezuela, El Salvador, Turkey, Cuba, and other parts of the Caribbean and South America.

This broad experience has shaped a practical model for banking, corporate operations, administration, education, medicine, management, customer communication, the arts, and other environments where confidence and clarity matter.

“The strongest language program does not separate English from the work. It makes communication part of professional development.”

Leadership & philosophy

Message from the President

Cross Colors Language Institute President Rarmoud Coleman with his wife

Rarmoud Coleman
President, Cross Colors Language Institute

Cross Colors Language Institute is an English-language training school designed for business professionals, adults, actors, singers, and entertainers. We specialize in development for upper- and senior-level managers, administrators, educators, medical professionals, and others whose success depends on clear, confident communication.

Our program does more than teach English—we make the language come alive through our Interactive Dramatic Communicative Approach (IDCA). Engaging discussion, focused conversation, improvisation, role-playing, and interactive group dynamics keep every class active from beginning to end. Students spend their time speaking and applying the language, not simply taking notes.

Grammar is taught at every level to establish a strong understanding of vocabulary, verbs, verb tenses, prepositions, idioms, and sentence structure. But memorization alone is not enough. We empower students to form their own sentences, express their own ideas, and respond naturally in realistic situations.

Discussion is central to our method because it gives students an emotional and intellectual connection to each lesson. We explore what they think, feel, and understand through guided topics that are practical and relevant. Whether beginner or advanced, students communicate in the target language and take part in conversational practice during every class. That is how knowledge becomes confidence—and how English becomes a living skill.

Let Your Voice Walk

Student & client voices

Hear it from our satisfied customers.

See what learners and organizational partners experience when English training becomes practical, personal, and fully engaging.

“Cross Colors Language Institute helped me communicate more confidently during meetings and presentations. The training was practical and connected directly to the situations I encounter in banking. I especially appreciated the individual attention from Rarmoud and the opportunity to practice without feeling judged.”

Olga R.Banking Operations Manager

“Before beginning the program, I thought I understood English pretty well, but I often hesitated when speaking with clients and colleagues. Cross Colors helped me organize my thoughts, improve my pronunciation, and speak with greater confidence. I now feel much more comfortable explaining mortgage information in English. Thank you, Rarmoud!”

Rafael M.Mortgage Banking Specialist

“This was not a traditional English class. The lessons were tailored to my professional responsibilities and the conversations I have every day. I became more comfortable conducting interviews, participating in meetings, and communicating with employees in English.”

Sofía L.Human Resources Professional

“In real estate, communication can determine whether you gain or lose a client. Cross Colors Language Institute helped me improve the English I use during property showings, negotiations, and client consultations. The training gave me greater confidence when working with English-speaking buyers and investors.”

José A.Licensed Real Estate Broker

“I had studied English before, but I was still afraid of making mistakes. Cross Colors created a comfortable environment where I could practice and grow. Today, I can answer calls, write emails, and assist English-speaking visitors with much more confidence. Rarmoud, you’re the best.”

Natalia P.Administrative Assistant

“The lessons focused on real conversations instead of simply memorizing grammar rules. I learned how to listen more carefully, respond naturally, and handle difficult customer situations in English. The improvement in my confidence has been tremendous.”

Jessica F.Customer-Service Representative

“Communicating clearly is extremely important in healthcare. Cross Colors helped me improve my professional vocabulary, pronunciation, and ability to explain information in a calm and understandable way. The instructor was patient, encouraging, and genuinely committed to my progress.”

Andrea V.Healthcare Professional

“As a business owner, I needed to feel comfortable speaking with customers, suppliers, and potential partners in English. The training was personalized around my business needs, so every lesson felt useful. I now communicate with greater confidence and professionalism.”

Miguel T.Small-Business Owner

“Working with visitors from different countries requires strong communication skills. Cross Colors helped me become more comfortable welcoming guests, answering questions, and resolving concerns in English. The lessons were engaging, practical, and easy to apply immediately at work.”

Daniela C.Hospitality Professional

“I could read and understand technical English, but speaking during meetings was much more difficult. Cross Colors helped me explain ideas clearly, participate in discussions, and give presentations without overthinking every sentence. The program made a real difference in my professional development.”

Ricardo S.Information Technology Specialist

From the Institute

Blog

Short English lessons and editorials designed to inform, challenge, and strengthen communication.

Culture & Identity · Editorial

Making Your Ancestral Claim

By Rarmoud Coleman. Why do we proudly claim some roots and hesitate to acknowledge others? An invitation to honor our ancestors and let the whole story in.

Read the blog →
Editorials

Ideas worth discussing

Thought-provoking perspectives on language, culture, work, education, and communication.

Explore our growing collection of English lessons and perspectives on culture, identity, and communication.

A book by Rarmoud Coleman

The Lines Between Us

Stories of human connection and the lines that separate us.

A collection of short stories by Rarmoud Coleman exploring love, betrayal, identity, and the distances that grow between people. Through strained relationships, unspoken truths, and life-changing choices, The Lines Between Us invites readers to look beneath the surface and discover what divides us—and what can still bring us together.

Available on Amazon

A book by Rarmoud Coleman

Chupacabra: The Isabela Story

Visit Rarmoud Coleman’s Amazon author page

By Rarmoud Coleman

Discover Chupacabra: The Isabela Story. Explore the book details and purchase options on Amazon.

Buy on Amazon

Complete your purchase on Amazon. Opens in a new tab.

A book by Rarmoud Coleman

Through The Hole in The Fence

A memoir of Lonnie Lovell inspired by true events.

Discover a story of life, transformation, and the relationships that shape us, told by Rarmoud Coleman.

Buy on Amazon — Kindle eBook

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A book by Rarmoud Coleman

Behind The Credit Report: What We Usually Don’t Know

Explore the questions behind the credit report and what consumers often don’t know. Available as a Kindle ebook.

Buy Kindle ebook

A book by Rarmoud Coleman

Breaking Boundaries

Discover Breaking Boundaries by Rarmoud Coleman. Explore the book details and purchase options on Amazon.

Buy on Amazon

A book by Rarmoud Coleman

“Talk the Talk” Mastering Conversational English

Cross Colors Groove · 40-second music preview

Build confidence in everyday English conversation.

Explore conversational English with Rarmoud Coleman in “Talk the Talk” Mastering Conversational English—a companion for learners looking to communicate with greater confidence.

Buy on Amazon Kindle — Ebook

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A book by Rarmoud Coleman

¡Vamos a colorear!: Come Let's Color

By Rarmoud Coleman

Discover ¡Vamos a colorear!: Come Let’s Color. Explore the book details and purchase options on Amazon.

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Payments for English lessons and training programs. Confirm your program with us before making a payment.

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Cross Colors Groove

Give Me a Call, That’s All

Music, connection, conversation, confidence. Enjoy a taste of the Cross Colors Groove.

40-second music preview

Cross Colors Groove

Let Your Voice Walk

Cross Colors Language Institute

40-second music preview

Let’s build the right program

What does stronger English communication need to accomplish inside your organization?

Tell us about your people, their responsibilities, and the results you want to see. We’ll begin with a focused conversation.

Call us346 605-9071

Start a conversation

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crosscolors@crosscolors.org

Serving organizations and professionals in Puerto Rico.